What types of interpretation services do you offer?
We provide Video Remote Interpretation (VRI) and Over-the-Phone Interpretation (OPI) in Pashto, Dari, and Farsi, with a focus on high-quality and accurate language services for healthcare, legal, and business needs.
How do I get started with your services?
Getting started is easy! Simply contact us via our website or email at [email protected] to discuss your needs, and we will guide you through the process and provide a customized plan for your interpretation services.
How do you ensure the quality and accuracy of your interpreters?
Our interpreters are native speakers of Pashto, Dari, and Farsi and are professionally trained to ensure the highest quality of interpretation. We also ensure our interpreters understand the ethics of the profession and maintain confidentiality at all times.
What is your pricing structure?
We offer flexible pricing based on the type of service you need. Our pricing includes minute-based rates, hourly pricing, and subscription bundles for regular clients. For detailed pricing, please contact us at [email protected] for a customized quote based on your specific requirements.
Do you provide interpretation services for medical and legal purposes?
Yes, we provide interpretation services for both medical and legal purposes. Our interpreters are trained in industry-specific terminology to ensure accurate communication in these critical fields.
Is your service available 24/7?
Yes, our Over-the-Phone Interpretation (OPI) services are available 24/7. Our Video Remote Interpretation (VRI) services are available during business hours, and we can accommodate urgent requests on a case-by-case basis.
How do I schedule an interpretation session?
You can schedule an interpretation session by contacting us via our online platform or emailing us directly at [email protected]. For VRI, we also provide an easy-to-use scheduling system for your convenience.
Are your services HIPAA-compliant?
Yes, we take privacy and security seriously. All of our interpretation services comply with HIPAA guidelines, ensuring that any sensitive healthcare information remains confidential and secure.
What languages do you offer interpretation services in?
We specialize in Pashto, Dari, and Farsi interpretation services, with native-speaking interpreters available for these languages. We are also expanding our offerings to meet the diverse needs of our clients.
How do you ensure confidentiality and privacy?
All of our interpreters are trained to follow strict confidentiality guidelines. We also implement secure, encrypted platforms for both VRI and OPI sessions, ensuring that all sensitive information is protected.
How do I pay for your services?
We accept a variety of payment methods including credit/debit cards, bank transfers, and other secure payment options. Detailed billing information will be provided based on the service you use.